Refund Policy

Refunds 

Here at Dirt Theory, all sales are final.  All sales are in US Dollars. We are not able to give refunds. Once an order is placed, your additional contest entries are automatically and immediately submitted to our current sweepstakes/giveaway promotion.  We are not able to adjust or tamper with the entries once they are submitted during the purchase or mail-in postcard.  

Due to hygienic reasons in the current state of the pandemic, Dirt Theory will not be accepting returned products from customers.  Unfortunately, we cannot accept returns on products, sale items, or gift cards.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item or size so that we can evaluate the issue and make it right by Dirt Theory standards.

Exchanges 

Since Dirt Theory is unable to give exchanges and refunds, if you have any complaints with the product you received, please email dirttheoryhq@gmail.com so that we may evaluate what happened and accommodate to the best of our reach and abilities.  

You can always contact us for any questions at dirttheoryhq@gmail.com.